Open questions

Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.

Date / User Question
2018-01-25 17:57
Rudolf Fritz
App publication:
hello, how can i delete sent push messages. I sent 2 push messages to the test. but should not be attracted to the publication
Answer
2018-02-15 22:58
Mathias
Other:
why do I have to enter a billing address although the created app is free
Answer
2018-03-29 10:36
Edmund Tan
Other:
How do i change the Start Up screen background for Android app?
Answer
2018-04-02 16:07
Edmund Tan
Other:
How do i generate app download file for IOS devices?
Answer
2018-05-01 17:05
Eytan
Other:
Je ne comprends pas où on on a les applications merci de me répondre
Answer
2018-05-05 09:45
nirmal
White Label Editor:
hello
Answer
2018-05-18 19:34
Ricardo Hernández Soto
Features documentation:
How do I link woocommerce with the application, I put the link on the page and it tells me that it is not possible to make the link in the preview
Answer
2018-05-24 15:07
Wilson Jimenez
Other:
Lo sentimos pero nuestro plugin de Wordpress no se ha detectado en su página web. Por favor asegúrese de que esté instalado y activado correctamente. el plugins esta instado y activado, siempre sale mensaje de error
Answer
2018-06-13 16:53
dhany ferdiansyah
App publication:
aplikasi
Answer
2018-06-29 12:51
Jonas Heinzmann
Other:
Hello, how can I remove the ads out of the Application?
Answer
2018-07-12 18:52
Sven Reimann
Features documentation:
Wie kann ich Chats nur für bestimmte Personen verfügbar machen
Answer
2018-07-14 22:14
Sven Reimann
Features documentation:
Kann man die Kommentare in den News ohne Login anbieten, dafür aber löschen ?
Answer
2018-07-15 19:50
Sven Reimann
Other:
Warum kann ich nicht auf die Funktion real Chat zugreifen? Alle anderen Symbole funktionieren in der Vorschau dieses leider nicht obwohl es schon mal funktionierte.
Answer
2018-07-22 15:56
Sven reimann
Features documentation:
Hallo , leider funktionieren einige Dinge nicht. es werden links nicht geöffnet und der Chat lässt sich auch nicht öffnen woran kann es liegen? lg Sven Reimann
Answer
2018-07-31 02:14
billy nashad
Features documentation:
why am i getting an error message on my published app regards pay-pal method of payment being "un-available at this moment" even though i have entered all my API and paypal signature etc in my stores settings
Answer
2019-01-22 11:11
Ardscoil Phadraig
Other:
In the User Task is the part with the account status not selectable (stays the way it was; reloading page, new login tried). Please correct as soon as possible; delays the release massively. Thank you
Answer
2019-01-25 11:30
Peter
Features documentation:
How can I delete push notifications ?
Answer
2019-02-06 07:19
Jan
App publication:
How much does it cost to publish the app when you do not want to monitize?
Answer
2019-02-06 20:22
Jan Wegener
App publication:
Bei mir wird nach einem Abo gefragt. Wie funktioniert dies? Wie kann ich die App veröffentlichen?
Answer
2019-02-25 19:45
BTS Messenger
Features documentation:
Espero que gostem
Answer
2019-03-23 01:07
friendly
Features documentation:
is it possible to deactivate the banner in the app? my offline mode does not work, why? I mostly used custom pages but they doesn't work in offline mode.
Answer
2019-03-28 23:45
luca
Other:
ma e gratis? senza scadenza?
Answer
2019-03-30 11:11
franco
Features documentation:
ci sono problemi potete sistemare real time chat dice problemi di connessione
Answer
2019-03-30 15:00
friendly
Other:
Hello, In offline mode, nothing is displayed to me. When I start the app, a message "Sie sind offline gegangen" comes. But the icons of the app areas are missing, and no matter which page in the app I go to, none of them will be displayed. Most of my app consists of custom pages and the editor does NOT show me that the custom pages are not available in offline mode. To the advertisement: You had written "Advertising freedom possible with an article with link (www.abcapp.org) to us on your site", so it is enough if I write eg in my app "This app was created using the App Creator of www.abcapp.org." ? Wish you a nice day. Friendly
Answer
2019-04-04 11:18
Silke Schuster
App publication:
How can I create the QR Code to publish the APP, I could not find the way to the mentioned check-out. What does a QR Code for publishing cost? We do not want to publish it in the Apple Appstore. Thanks, Silke
Answer
2019-04-21 09:36
WEN SHUN CHUAN
App publication:
I finish build my app , how to check out? pricing?
Answer
2019-05-05 07:46
redouan ajhir
Other:
admob not show
Answer
2019-05-15 16:37
Zoe
Other:
I'd like to delete my account. How do I do that?
Answer
2019-05-22 11:17
Peter
Other:
I'd like to delete my account. How do I do that?
Answer
2019-05-26 10:01
Addolorata Antonacci
App publication:
The Application of Chat doesn't work. There is written that it couldn't connect whit the server. Can you help me please!
Answer
2019-06-14 13:05
Addolorata Antonacci
Other:
At the Custom Page, is an application for social sharing, it don't work! if its activated there will be nothing about socializing in the app on this page. Can you say me if I do something wrong? Thank you!
Answer
2019-06-30 08:52
ray robert
App publication:
Please change the API Level from 27 to 28 Your app currently targets API level 27 and must target at least API level 28 to ensure it is built on the latest APIs optimized for security and performance.
Answer
2019-07-06 22:50
Silke Schuster
App publication:
I did not published my app in ios store yet. I added it with the qr code to my home screen. After updating the app I still see the old version. Why does this happen? Is there anything specific to do? If I scan the qr code again the new version appears. But customers should scan qr code once and get always the latest version. Does this only works as soon as it is published in the ios store?
Answer
2019-07-22 13:11
Silke Schuster
App publication:
Hi, my login is info@especially-under.de. We recognized that Android users do not see the telefphone numbers properly. There are numbers missing and sometimes the 1 is a ! Is there anything I need to change? Unfortunately we can not publish the app until we solved this problem. Best regards, Silke
Answer
2019-08-10 08:45
Pingel
Other:
Unfortunately, I do not get an answer. Push under IOS does not work for you with the created app. How do I set the app to "published" and how can I upload the pem certificate and where? Please answer. I just can not keep it up.
Answer
2019-08-10 14:23
Günter Hassels
App publication:
Hallo, wie kann ich eine geänderte App erneut veröffentlichen? Gruß Günter
Answer
2019-08-20 19:54
Pape Mohamadou Thiam
App publication:
Salve, volevo sapere se e' possibile integrare annunci non necessariamente di google Admob per esempio StartApp. Grazie
Answer
2019-08-23 17:48
Chouchou
Features documentation:
Answer
2019-08-26 09:00
Arvind yadav
Other:
Honesty is the best policy
Answer
2019-09-20 01:33
Bart Bart
Features documentation:
hi why is missing News Wall is unfortunately no longer in the list
Answer
2019-09-22 14:09
Alexander Lorösch
App publication:
Hello, when I try to download the app at Google I always get f Non-optimized APK Warning: This APK sends unused code and resources to users. Your app could be smaller if you had used the Android App Bundle. If you don't optimize your app for device configurations, your app will be larger and will take longer to download and install on users' devices. Larger apps have lower installation success rates and occupy more memory on users' devices. Solution: The Android App Bundle enables automatic optimization for device configurations. Alternatively, you can do this yourself with multiple APKs.
Answer
2019-10-11 14:40
hussien
App publication:
there is issue with video youtube i cant put the Url ??
Answer
2019-10-18 21:57
Florian
Other:
Hallo, ich habe mal eine Frage was passiert wenn bei meinem Konto jetzt die Demo Funktion ausläuft? LG Florian
Answer
2019-12-06 23:50
Patrick Ovenhausen
App publication:
How can I change the name of the app?
Answer
2019-12-20 12:18
Patrick Ovenhausen
Other:
Hallo, since today the links in my app do not work anymore. I have checked everything and cannot find any error. What could be the reason for that?
Answer
2020-01-09 15:18
Dominik
API keys:
Hallo, Im WordPress V2 Feature habe ich das Problem, dass er bei meiner selbst-gehosteten Wordpress-Seite kein Ergebnis von den Kategorien Retour bekommt (we haven't found any category or page...). Wenn ich jedoch die wp-json URL in dem Webbrowser eingebe, bekomme ich ein korrektes Ergebnis. Meine URL: http://url.at/wp-json/wp/v2/categories?page=1&per_page=50 Was mache ich falsch? Lg
Answer
2020-02-07 06:09
AH
Features documentation:
After adding Videos (Youtube or own) to the custom page, these Videos are not played. In the Emulator as well as on both iOS or Android, I just get a black screen, where the Video is supposed to play.
Answer
2020-02-19 08:55
Gábor Kirner
Other:
What are the prices to be considered? Are there any plans to subscribe? Publishing, re-publishing the app or updating it does it have any cost? How many apps can I make? Or if it is free, are there any ads, banner, logos, splash, or any other things related to you? Can they be removed? Thanks.
Answer
2020-02-27 21:23
Image cover in Push Notifications
Features documentation:
Hello, I have the push notifications activated. Unfortunately the image won´t be shown in the push notification (the size of the image will be shown in the notifiation but nevertheless it´s empty and the image won´t be shown). Is there a limit for the image size or file size? How can I resolve it? Best regards, Domi
Answer
2020-02-28 21:28
Dominik
App publication:
Initial wurde die App mit AdMob Werbung veröffentlicht. Dieser Haken bei der Veröffentlichung würde in der nächsten Version wieder entfernt sowie das Abmob Konto entfernt. Werbung ist immer noch in der App vorhanden und bei Google Play heißt es, dass in der SEK immer noch Werbung vorhanden ist. Wie kann Werbung ganz entfernt werden? Danke und LG Dominik
Answer
2020-03-07 13:49
JOHN OGBONAYA
Features documentation:
Please How do we setup Firebase and Certificate file for android and ios
Answer
2020-03-17 12:41
Kay A.
Other:
What can I do to make the Smoothies orderable. I have a Smoothie-Catalog I have a store I have Commerce with categorie and Products But I can not connect all to make it oderable Please show me what to do to get an Oder APP. Thank you and kind regrads Kay Abele
Answer
2020-03-17 16:03
Kay A.
Other:
Is there any possibility to choose different languages in Labeling fields. Because this field always are in english and when customers are not able to understand english it could force some mistakes. Would be great
Answer
2020-03-19 18:50
David B.
Other:
Hey I had sign up, when can I log in? Greetings David.
Answer
2020-04-19 09:42
Floroian Radu Alin
Other:
Hello i need to translate same buttons or pages and i dont have access from Dashboard. if u have a dictionary for this app u can give me for translate in ROMANIAN.. or pls translate this like i send u in this link with prtsc. https://gofile.io/?c=A3cp1u
Answer
2020-04-21 12:28
Erik
Features documentation:
Hi, could you please tell me how to insert an anchor to a feature? I tried it with ... or ... or f.e. ... but nothing seems to work :-\ Thank you Kind regards Erik
Answer
2020-04-22 12:24
Conor Fiele
Other:
Hello, I published my app, everything works great too! But in chat everyone only sees their own profile picture. What am I doing wrong? Sincerely yours Conor Fiele
Answer
2020-04-29 19:42
Henrique Cunha
Features documentation:
Can i have a portuguese pt_PT translation of the frontend app? If necessary i can translate the files needed...
Answer
2020-05-15 15:09
Iris Schulte Renger
Features documentation:
When published the feature icons are missing. They cant be seen. Instead theres one "broken" symbol for every entry. Whys that?
Answer
2020-05-20 16:32
Flo
Other:
Wie kann ich den Namen einer App ändern?- How can I change the name of an app?
Answer
2020-05-25 21:31
Alterraone
Features documentation:
Ad Mob funktioniert nicht.
Answer
2020-07-26 19:26
BG
Other:
Hi, when i include a real Time caht in my app, there is an error. The app always tell me, that there is a proplem connenting to the chat server. where is the probleme? have i made a mistake? Thank BG
Answer
2020-08-22 18:24
Lionel
Features documentation:
I dont want to publish my app on Google Play, but I still want to use push notifications! How can I do that?
Answer
2020-09-27 16:50
Edward
White Label Editor:
How do i add user role if i want to add user?
Answer
2020-10-02 03:38
Sterling Silver
Other:
Are u willing
Answer
2020-10-09 03:15
David-Alberto
Other:
I am interested in how I can add a PDF document for reading in the application. Can it be through a custom page and / or source code?
Answer
2020-11-19 15:16
Oluwabunmi Elizabeth
Features documentation:
Your hobbies
Answer
2020-11-25 11:24
Nicola Soldano
App publication:
I published the app on the playstore the package name (org.abcapp.apps.android5f5f88b74fdcf) is right but push notifications don't work what should I do? Thanks
Answer
Waiting for publishing by the administrators: 1