Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.
| Date / User | Question | |
|---|---|---|
| 2018-01-25 17:57 Rudolf Fritz | App publication: hello, how can i delete sent push messages. I sent 2 push messages to the test. but should not be attracted to the publication | Answer |
| 2018-02-15 22:58 Mathias | Other: why do I have to enter a billing address although the created app is free | Answer |
| 2018-03-29 10:36 Edmund Tan | Other: How do i change the Start Up screen background for Android app? | Answer |
| 2018-04-02 16:07 Edmund Tan | Other: How do i generate app download file for IOS devices? | Answer |
| 2018-05-01 17:05 Eytan | Other: Je ne comprends pas où on on a les applications merci de me répondre | Answer |
| 2018-05-05 09:45 nirmal | White Label Editor: hello | Answer |
| 2018-05-18 19:34 Ricardo Hernández Soto | Features documentation: How do I link woocommerce with the application, I put the link on the page and it tells me that it is not possible to make the link in the preview | Answer |
| 2018-05-24 15:07 Wilson Jimenez | Other: Lo sentimos pero nuestro plugin de Wordpress no se ha detectado en su página web. Por favor asegúrese de que esté instalado y activado correctamente. el plugins esta instado y activado, siempre sale mensaje de error | Answer |
| 2018-06-13 16:53 dhany ferdiansyah | App publication: aplikasi | Answer |
| 2018-06-29 12:51 Jonas Heinzmann | Other: Hello, how can I remove the ads out of the Application? | Answer |
| 2018-07-12 18:52 Sven Reimann | Features documentation: Wie kann ich Chats nur für bestimmte Personen verfügbar machen | Answer |
| 2018-07-14 22:14 Sven Reimann | Features documentation: Kann man die Kommentare in den News ohne Login anbieten, dafür aber löschen ? | Answer |
| 2018-07-15 19:50 Sven Reimann | Other: Warum kann ich nicht auf die Funktion real Chat zugreifen? Alle anderen Symbole funktionieren in der Vorschau dieses leider nicht obwohl es schon mal funktionierte. | Answer |
| 2018-07-22 15:56 Sven reimann | Features documentation: Hallo , leider funktionieren einige Dinge nicht. es werden links nicht geöffnet und der Chat lässt sich auch nicht öffnen woran kann es liegen? lg Sven Reimann | Answer |
| 2018-07-31 02:14 billy nashad | Features documentation: why am i getting an error message on my published app regards pay-pal method of payment being "un-available at this moment" even though i have entered all my API and paypal signature etc in my stores settings | Answer |
| 2019-01-22 11:11 Ardscoil Phadraig | Other: In the User Task is the part with the account status not selectable (stays the way it was; reloading page, new login tried). Please correct as soon as possible; delays the release massively. Thank you | Answer |
| 2019-01-25 11:30 Peter | Features documentation: How can I delete push notifications ? | Answer |
| 2019-02-06 07:19 Jan | App publication: How much does it cost to publish the app when you do not want to monitize? | Answer |
| 2019-02-06 20:22 Jan Wegener | App publication: Bei mir wird nach einem Abo gefragt. Wie funktioniert dies? Wie kann ich die App veröffentlichen? | Answer |
| 2019-02-25 19:45 BTS Messenger | Features documentation: Espero que gostem | Answer |
| 2019-03-23 01:07 friendly | Features documentation: is it possible to deactivate the banner in the app? my offline mode does not work, why? I mostly used custom pages but they doesn't work in offline mode. | Answer |
| 2019-03-28 23:45 luca | Other: ma e gratis? senza scadenza? | Answer |
| 2019-03-30 11:11 franco | Features documentation: ci sono problemi potete sistemare real time chat dice problemi di connessione | Answer |
| 2019-03-30 15:00 friendly | Other: Hello, In offline mode, nothing is displayed to me. When I start the app, a message "Sie sind offline gegangen" comes. But the icons of the app areas are missing, and no matter which page in the app I go to, none of them will be displayed. Most of my app consists of custom pages and the editor does NOT show me that the custom pages are not available in offline mode. To the advertisement: You had written "Advertising freedom possible with an article with link (www.abcapp.org) to us on your site", so it is enough if I write eg in my app "This app was created using the App Creator of www.abcapp.org." ? Wish you a nice day. Friendly | Answer |
| 2019-04-04 11:18 Silke Schuster | App publication: How can I create the QR Code to publish the APP, I could not find the way to the mentioned check-out. What does a QR Code for publishing cost? We do not want to publish it in the Apple Appstore. Thanks, Silke | Answer |
| 2019-04-21 09:36 WEN SHUN CHUAN | App publication: I finish build my app , how to check out? pricing? | Answer |
| 2019-05-05 07:46 redouan ajhir | Other: admob not show | Answer |
| 2019-05-15 16:37 Zoe | Other: I'd like to delete my account. How do I do that? | Answer |
| 2019-05-22 11:17 Peter | Other: I'd like to delete my account. How do I do that? | Answer |
| 2019-05-26 10:01 Addolorata Antonacci | App publication: The Application of Chat doesn't work. There is written that it couldn't connect whit the server. Can you help me please! | Answer |
| 2019-06-14 13:05 Addolorata Antonacci | Other: At the Custom Page, is an application for social sharing, it don't work! if its activated there will be nothing about socializing in the app on this page. Can you say me if I do something wrong? Thank you! | Answer |
| 2019-06-30 08:52 ray robert | App publication: Please change the API Level from 27 to 28 Your app currently targets API level 27 and must target at least API level 28 to ensure it is built on the latest APIs optimized for security and performance. | Answer |
| 2019-07-06 22:50 Silke Schuster | App publication: I did not published my app in ios store yet. I added it with the qr code to my home screen. After updating the app I still see the old version. Why does this happen? Is there anything specific to do? If I scan the qr code again the new version appears. But customers should scan qr code once and get always the latest version. Does this only works as soon as it is published in the ios store? | Answer |
| 2019-07-22 13:11 Silke Schuster | App publication: Hi, my login is info@especially-under.de. We recognized that Android users do not see the telefphone numbers properly. There are numbers missing and sometimes the 1 is a ! Is there anything I need to change? Unfortunately we can not publish the app until we solved this problem. Best regards, Silke | Answer |
| 2019-08-10 08:45 Pingel | Other: Unfortunately, I do not get an answer. Push under IOS does not work for you with the created app. How do I set the app to "published" and how can I upload the pem certificate and where? Please answer. I just can not keep it up. | Answer |
| 2019-08-10 14:23 Günter Hassels | App publication: Hallo, wie kann ich eine geänderte App erneut veröffentlichen? Gruß Günter | Answer |
| 2019-08-20 19:54 Pape Mohamadou Thiam | App publication: Salve, volevo sapere se e' possibile integrare annunci non necessariamente di google Admob per esempio StartApp. Grazie | Answer |
| 2019-08-23 17:48 Chouchou | Features documentation: | Answer |
| 2019-08-26 09:00 Arvind yadav | Other: Honesty is the best policy | Answer |
| 2019-09-20 01:33 Bart Bart | Features documentation: hi why is missing News Wall is unfortunately no longer in the list | Answer |
| 2019-09-22 14:09 Alexander Lorösch | App publication: Hello, when I try to download the app at Google I always get f Non-optimized APK Warning: This APK sends unused code and resources to users. Your app could be smaller if you had used the Android App Bundle. If you don't optimize your app for device configurations, your app will be larger and will take longer to download and install on users' devices. Larger apps have lower installation success rates and occupy more memory on users' devices. Solution: The Android App Bundle enables automatic optimization for device configurations. Alternatively, you can do this yourself with multiple APKs. | Answer |
| 2019-10-11 14:40 hussien | App publication: there is issue with video youtube i cant put the Url ?? | Answer |
| 2019-10-18 21:57 Florian | Other: Hallo, ich habe mal eine Frage was passiert wenn bei meinem Konto jetzt die Demo Funktion ausläuft? LG Florian | Answer |
| 2019-12-06 23:50 Patrick Ovenhausen | App publication: How can I change the name of the app? | Answer |
| 2019-12-20 12:18 Patrick Ovenhausen | Other: Hallo, since today the links in my app do not work anymore. I have checked everything and cannot find any error. What could be the reason for that? | Answer |
| 2020-01-09 15:18 Dominik | API keys: Hallo, Im WordPress V2 Feature habe ich das Problem, dass er bei meiner selbst-gehosteten Wordpress-Seite kein Ergebnis von den Kategorien Retour bekommt (we haven't found any category or page...). Wenn ich jedoch die wp-json URL in dem Webbrowser eingebe, bekomme ich ein korrektes Ergebnis. Meine URL: http://url.at/wp-json/wp/v2/categories?page=1&per_page=50 Was mache ich falsch? Lg | Answer |
| 2020-02-07 06:09 AH | Features documentation: After adding Videos (Youtube or own) to the custom page, these Videos are not played. In the Emulator as well as on both iOS or Android, I just get a black screen, where the Video is supposed to play. | Answer |
| 2020-02-19 08:55 Gábor Kirner | Other: What are the prices to be considered? Are there any plans to subscribe? Publishing, re-publishing the app or updating it does it have any cost? How many apps can I make? Or if it is free, are there any ads, banner, logos, splash, or any other things related to you? Can they be removed? Thanks. | Answer |
| 2020-02-27 21:23 Image cover in Push Notifications | Features documentation: Hello, I have the push notifications activated. Unfortunately the image won´t be shown in the push notification (the size of the image will be shown in the notifiation but nevertheless it´s empty and the image won´t be shown). Is there a limit for the image size or file size? How can I resolve it? Best regards, Domi | Answer |
| 2020-02-28 21:28 Dominik | App publication: Initial wurde die App mit AdMob Werbung veröffentlicht. Dieser Haken bei der Veröffentlichung würde in der nächsten Version wieder entfernt sowie das Abmob Konto entfernt. Werbung ist immer noch in der App vorhanden und bei Google Play heißt es, dass in der SEK immer noch Werbung vorhanden ist. Wie kann Werbung ganz entfernt werden? Danke und LG Dominik | Answer |
| 2020-03-07 13:49 JOHN OGBONAYA | Features documentation: Please How do we setup Firebase and Certificate file for android and ios | Answer |
| 2020-03-17 12:41 Kay A. | Other: What can I do to make the Smoothies orderable. I have a Smoothie-Catalog I have a store I have Commerce with categorie and Products But I can not connect all to make it oderable Please show me what to do to get an Oder APP. Thank you and kind regrads Kay Abele | Answer |
| 2020-03-17 16:03 Kay A. | Other: Is there any possibility to choose different languages in Labeling fields. Because this field always are in english and when customers are not able to understand english it could force some mistakes. Would be great | Answer |
| 2020-03-19 18:50 David B. | Other: Hey I had sign up, when can I log in? Greetings David. | Answer |
| 2020-04-19 09:42 Floroian Radu Alin | Other: Hello i need to translate same buttons or pages and i dont have access from Dashboard. if u have a dictionary for this app u can give me for translate in ROMANIAN.. or pls translate this like i send u in this link with prtsc. https://gofile.io/?c=A3cp1u | Answer |
| 2020-04-21 12:28 Erik | Features documentation: Hi, could you please tell me how to insert an anchor to a feature? I tried it with ... or ... or f.e. ... but nothing seems to work :-\ Thank you Kind regards Erik | Answer |
| 2020-04-22 12:24 Conor Fiele | Other: Hello, I published my app, everything works great too! But in chat everyone only sees their own profile picture. What am I doing wrong? Sincerely yours Conor Fiele | Answer |
| 2020-04-29 19:42 Henrique Cunha | Features documentation: Can i have a portuguese pt_PT translation of the frontend app? If necessary i can translate the files needed... | Answer |
| 2020-05-15 15:09 Iris Schulte Renger | Features documentation: When published the feature icons are missing. They cant be seen. Instead theres one "broken" symbol for every entry. Whys that? | Answer |
| 2020-05-20 16:32 Flo | Other: Wie kann ich den Namen einer App ändern?- How can I change the name of an app? | Answer |
| 2020-05-25 21:31 Alterraone | Features documentation: Ad Mob funktioniert nicht. | Answer |
| 2020-07-26 19:26 BG | Other: Hi, when i include a real Time caht in my app, there is an error. The app always tell me, that there is a proplem connenting to the chat server. where is the probleme? have i made a mistake? Thank BG | Answer |
| 2020-08-22 18:24 Lionel | Features documentation: I dont want to publish my app on Google Play, but I still want to use push notifications! How can I do that? | Answer |
| 2020-09-27 16:50 Edward | White Label Editor: How do i add user role if i want to add user? | Answer |
| 2020-10-02 03:38 Sterling Silver | Other: Are u willing | Answer |
| 2020-10-09 03:15 David-Alberto | Other: I am interested in how I can add a PDF document for reading in the application. Can it be through a custom page and / or source code? | Answer |
| 2020-11-19 15:16 Oluwabunmi Elizabeth | Features documentation: Your hobbies | Answer |
| 2020-11-25 11:24 Nicola Soldano | App publication: I published the app on the playstore the package name (org.abcapp.apps.android5f5f88b74fdcf) is right but push notifications don't work what should I do? Thanks | Answer |
| 2020-12-11 13:55 Niko | App publication: I would like to have my app on my phone. Do i need to publish it on app store or is there another way to get it on my phone to test it? | Answer |
| 2020-12-25 21:10 Mario Makowski | App publication: Hallo, meine App ist seit einigen Tagen im Play-Store verfügbar, ich kann aber keine Push-Nachrichten senden. Woran kann das liegen ? LG Mario | Answer |
| 2020-12-25 22:17 Mario Makowski | Other: ...der Chat funktioniert nicht. Ich bekomme immer nur die Anzeige das der Server nicht erreicht werden kann. Wer kann helfen ? | Answer |
| 2020-12-28 13:40 Max | Other: How to Delete my Account? | Answer |
| 2021-01-17 21:02 Benjanin | App publication: I have generate an APK App. Install was OK. I can start ist. See the Background Image. But then Loop loading Any Help | Answer |
| 2021-01-29 11:24 Luciano | Features documentation: When I load more than 150-160 places on "Places features" the system doesn't show the map preview anymore. I tried one thousand ways to resolve it but nothing...I've to delete some places and the preview works again...I don't know if when I will publish the app, it will show places more than thats 150-160 already load. May you help me? Thank you | Answer |
| 2021-02-01 15:07 Harun Chavada | App publication: I am trying to promote my app in Amazon play store but can't do it. It is following reasons. We are unable to test your app as it does not function as intended. The app exits/ force closes/ freezes/ displays an error message after being launched. Please fix the issue and re-submit the app. Plz solve this issue and help me to promote my application. Thanking you | Answer |
| 2021-04-20 16:27 Chris | App publication: Hallo zusammen ich habe meine App auf google play und Huawei appstore veröffentlicht kann aber immer noch keine Push benachrichtigung einrichten da immer die Meldung kommt das ich keine veröffentlichte app habe. An was könnte das liegen? | Answer |
| 2021-07-26 08:07 Alfonso | Other: hi, i would like to know if there is a way to start the radio player in small screen instead of full screen. Tnk you | Answer |
| 2021-09-13 13:23 Alex Lafferty | White Label Editor: Hi I am interested in the white label editor but I have a question can you take a deposit payment on your apps for an appointment like a hair salon | Answer |
| 2021-09-25 12:05 Alfonso | Other: is it possible to open the radio function in the background? | Answer |
| 2021-10-03 13:36 Christoph Helfrich | API keys: The implementation of API KEY dont work. "Not authorized Error" | Answer |
| 2021-10-10 20:19 Andre Schmidt | Other: kann mein passwort nicht ändern kommt keine mail | Answer |
| 2021-10-19 09:04 Julian Gebauer | Other: I currently have problems with the processing of the app. Since the functions Social Wall, Real Time Chat, Calendar and Bo oking are blocked here. I ask for help on how to fix this. Thanks, Julian | Answer |
| 2021-10-21 10:22 Andre Schmidt | Other: Bekomme keine mail mit neuen Passwort kann mich daher nicht anmelden | Answer |
| 2021-11-03 17:21 Hamidullah Amiri | Features documentation: Dear Sir/ Madam, My all features documentation have been blocked, thus I need to your cooperation in this regards. | Answer |
| 2021-11-23 11:41 André Schmidt | Other: Warum habe ich fasst keine berechrigungen mehr radio geht nicht zum andern steht immer da die sind nicht berechtigt | Answer |
| 2021-11-27 21:44 Luciano | Features documentation: I cannot access to my features....I am not allow | Answer |
| 2022-01-04 19:41 Andreas Melhorn | Other: Ich habe meine App auf Google Play hochgeladen und veröffentlicht. Ich hatte gehofft, dass ich dann Push-Nachrichten, oder überhaut Nachrichten in der App generieren kann. Leider vergeblich. Ich nutze den Basis Tarif für 29,90€, kann aber keinen Unterschied zu der kostenlosen Version erkennen! Ist das normal, oder funktioniert der App-Baukasten nicht wie versprochen? | Answer |
| 2022-10-09 12:23 Dominic | Features documentation: Guten Tag, wenn ich in der App die Features verwalten möchte, dann erscheint folgende Meldung: „You are Not allowed to access this feature.“. Wie kann ich das beheben, dass ich darauf wieder Zugriff habe? | Answer |
| 2023-02-23 12:35 khai | Other: What happen to my app when the trial ends after 1 year from the date given for free? | Answer |
| 2023-05-20 09:54 Sarah | Other: I can not login / Signup. I got a Error | Answer |
| 2023-05-20 10:39 Sarah | Other: I can not login / Signup. I got a Error | Answer |
| 2023-05-20 10:39 Sarah | Other: I can not login / Signup. I got a Error | Answer |
| Waiting for publishing by the administrators: 1 | ||